Notification to: CHSER Certificate Holder

We would like to share current information with you regarding some positive changes to The Assisted Living Management Certificate Program offered through The Center for Health Services Education and Research (CHSER).

The Assisted Living Management Certificate Program and the Certified Assisted Living Manager (C.A.L.M.) designation, were developed by Dr. Beth Knox and Dr. Marian Upchurch approximately fifteen years ago.  Since its inception, the Program has provided an opportunity for individuals to obtain not only basic knowledge in assisted living management but also to exceed any minimum requirements by obtaining a credible and valid certification in assisted living management. 

A credible certification program typically has the following characteristics:

1. It exceeds the minimum requirements for a profession.

2. It is reviewed and approved by at least one appropriate external entity.

3. It is directed and/or taught by persons with credentials in the subject matter of the program.

4. It requires a passing score on a comprehensive examination.

The certificate program that you completed through CHSER meets these criteria.  In addition, you received an authentic, individually numbered certificate which is a professional credential developed by CHSER.  You can be justifiably proud of your C.A.L.M. designation and number.

However, during the past several months, we have become increasingly concerned about web-based and other communications from some assisted living education providers.  Specifically, these communications include offering the Certified Assisted Living Manager (C.A.L.M.™ ) designation at the completion of a 24-hour basic course and actively encouraging the completion of only the minimum 24-hour training course required by the State of Texas.

We have resolved this unacceptable situation by redesigning the certificate and changing the designation from C.A.L.M.™ to C.A.L.A..  This change replaces “Manager” with “Administrator” and reflects current national terminology including the language of the National Association of Long Term Care Administrator Boards (NAB).  This change will also be protected through a copyright and trademark.  In addition, “Certified Assisted Living Administrator” has been added to the certificate.  click here for image of certificate

We have developed several options to facilitate this transition. Regardless of the option you select, your original certificate number will not change.

• Option #1:  You may retain your original C.A.L.M. certificate as your professional credential.  Please send an email to marian@healthserviceseducation.com notifying CHSER of your choice of this option.

• Option # 2:  You may order a new certificate with the C.A.L.A™  designation. The current renewal requirements will apply. The fee for this certificate is $35.00. The order form is available on online or call our office at 512.392.4092.

• Option #3:  From January 2010 - December 2010, we are offering you the opportunity to obtain the C.A.L.A.™ certificate with no expiration date and no renewal requirements.  For this conversion, participation in 24 hours of the Advanced Practice Seminar Series is required. 
  The one-time certificate conversion fee of $60.00 replaces the two-year renewal fee. 
  Sign-up online for Option #3 or fax form to our office. 
  Your C.A.L.M. must be current to select this option.

• Option #4: If your certificate has expired, please contact us. We will work together to develop a reinstatement plan.  Send an email to marian@healthserviceseducation.com for option #4 or call Dr. Beth Knox at 512.392.4092.

If you have any questions, do not hesitate to contact us. Once again, please accept our sincere congratulations for your achievement and professionalism. 

Sincerely,
Dr. Beth Knox, LNFA, CALA - Program Director
Dr. Marian Upchurch, CALA - Program Director